Based on public reviews and response behavior.
100 reviews over 343 days (about 8.9 per month). Busiest month: 13% of reviews. Languages: en 94%, nl 6%.
Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.6%, over 533 ranked companies · benchmark 1 Nov 2026
Score
70.0
Industry average 53.1
16.9 above average
Rating
4.52
Industry average 3.51
1.01 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 21% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 533 ranked companies in Shipping & Delivery (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.131 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 70.0 places the company in the top quarter of about 550 ranked Shipping & Delivery companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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