Based on public reviews and response behavior.
100 reviews over 2,486 days (about 1.2 per month). Busiest month: 40% of reviews. Languages: en 99%, es 1%.
Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.6%, over 533 ranked companies · benchmark 1 Nov 2026
Score
70.1
Industry average 53.1
17.0 above average
Rating
3.15
Industry average 3.51
0.36 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering January 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 3% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 533 ranked companies in Shipping & Delivery (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.564 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 70.1 places the company in the top quarter of about 550 ranked Shipping & Delivery companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99
