Customereye

Ship Skis

Shipping & Delivery • United Statesshipskis.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+20.0 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#73of 143
Top 51% · Mid Pack
#1 (best)#143 (worst)
#71Peer
#72Peer
#73This company
#74Peer
#75Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral3%
  • Negative21%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.3%
Onboarding
15.8%
Loyalty
14.6%
Customer Support
14.1%
Product Quality
13.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.3%
4
6.3%
3
2.8%
2
0.8%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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