Based on public reviews and response behavior.
100 reviews over 683 days (about 4.5 per month). Busiest month: 16% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.7, rating 4.37 stars, reply rate 35.7%, over 626 ranked companies · benchmark 4 Oct 2026
Score
58.6
Industry average 60.7
2.1 below average
Rating
4.68
Industry average 4.37
0.31 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering November 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 626 ranked companies in Auto Parts & Accessories (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.140). Review the worst months in the trend data to identify specific operational or product issues.
