Travel Centre US

Flight & Hotel Booking • United Statestravelcentre.us

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−1.3 vs. last month4.94 ★ average rating · 598 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#112of 225

Top 50% · Upper Half

#1 (best)#225 (worst)

#110Peer

#111Peer

#112This company

#113Peer

#114Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral2%
Negative10%

Sentiment Balance

Covering October 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.3%

Product Quality

19.3%

Loyalty

14.3%

Onboarding

9.0%

Response Speed

7.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 14.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.8%

4★

3.2%

3★

0.3%

2★

0.3%

1★

0.3%

Based on 598 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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