Based on public reviews and response behavior.
197 reviews over 383 days (about 16 per month). Busiest month: 12% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 66.3, rating 4.32 stars, reply rate 45.6%, over 1,122 ranked companies · benchmark 4 Oct 2026
Score
97.4
Industry average 66.3
31.1 above average
Rating
4.98
Industry average 4.32
0.66 above average
Reply rate
—
Industry average 45.6%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
100% of reviews positive, 1% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,122 ranked companies in Flight & Hotel Booking (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 97.4 places the company in the top quarter of about 1,100 ranked Flight & Hotel Booking companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
