Customereye

Tradeprint

Printing & Signage • United Kingdomtradeprint.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
−44.2 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#194of 232
Top 84% · Bottom Tier
#1 (best)#232 (worst)
#192Peer
#193Peer
#194This company
#195Peer
#196Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.9%
Customer Support
17.3%
Delivery Shipping
14.6%
Loyalty
12.9%
Response Speed
10.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100
49/100
signal score
  • •Built from a negative-review share of 30.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
80.3%
4★
7.5%
3★
2.8%
2★
1.3%
1★
8.0%

Based on 600 analyzed reviews. Sentiment is slipping: 74.5% of reviews in the last three months were positive, compared with 88.6% in the three months before that.

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