Customereye

Smart Ink

Printing & Signage • United Statessmartink.pro

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 36 days (about 85 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 75%, de 11%, fr 5%.

Overall Score

74/100
Short observation window (36 days)
+3.0 vs. last month4.96 ★ average rating · 100 reviews
74/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 74% of the reviews.

Printing & Signage average: score 65.9, rating 4.63 stars, reply rate 38.0%, over 808 ranked companies · benchmark 7 Oct 2026

Score

73.9

Industry average 65.9

8.0 above average

Rating

4.96

Industry average 4.63

0.33 above average

Reply rate

—

Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Printing & Signage companies

#222of 808 ranked in Printing & Signage
Top 27% · Upper Half
#1 (best)#808 (worst)
#220Peer
#221Peer
#222This company
#223Peer
#224Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2026 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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