Based on public reviews and response behavior.
100 reviews over 622 days (about 4.9 per month). Busiest month: 16% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026
Score
73.4
Industry average 70.7
2.7 above average
Rating
4.26
Industry average 4.57
0.31 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering June 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 33 mentions with a sentiment score of 87.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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