Customereye

FXC Academy - previously FX Cartel

Professional Certification & Skills • United Statesfxcartel.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#164of 281
Top 58% · Mid Pack
#1 (best)#281 (worst)
#162Peer
#163Peer
#164This company
#165Peer
#166Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering December 2023 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
23.3%
Customer Support
20.8%
Product Quality
18.3%
Pricing
12.5%
Onboarding
10.8%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 10.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.2%
4
1.3%
3
0.3%
2
0.7%
1
1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 84.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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