Customereye

FortuneBuilders

Professional Certification & Skills • United Stateswww.fortunebuilders.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#101of 281
Top 36% · Upper Half
#1 (best)#281 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering May 2021 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
33.2%
Customer Support
20.2%
Loyalty
15.2%
Pricing
7.9%
Problem Resolution
7.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.2%
4
3.3%
3
0.7%
2
0.3%
1
1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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