Based on public reviews and response behavior.
74 reviews over 980 days (about 2.3 per month). Busiest month: 10% of reviews. Languages: en 62%, it 23%, es 8%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026
Score
38.9
Industry average 59.0
20.1 below average
Rating
1.22
Industry average 4.16
2.94 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 69% negative
Covering December 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.393 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.9 sits in the bottom quarter of about 1,200 ranked Gaming & Esports companies (25th percentile: 49, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99