Based on public reviews and response behavior.
600 reviews over 1,324 days (about 14 per month). Busiest month: 5% of reviews.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026
Score
38.3
Industry average 59.0
20.7 below average
Rating
3.27
Industry average 4.16
0.89 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 44% negative
Covering November 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 38.3 sits in the bottom quarter of about 1,200 ranked Gaming & Esports companies (25th percentile: 49, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 42% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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