Livecards

Gaming & Esports • Singaporelivecards.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

38/100

−18.2 vs. last month3.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#245of 259

Top 95% · Bottom Tier

#1 (best)#259 (worst)

#243Peer

#244Peer

#245This company

#246Peer

#247Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 44% negative

53%

positive

Positive53%
Neutral3%
Negative44%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

15.8%

Pricing

13.0%

Response Speed

12.3%

Delivery Shipping

11.2%

Loyalty

11.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 15.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 44.0% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

48.7%

4★

7.8%

3★

3.8%

2★

1.7%

1★

38.0%

Based on 600 analyzed reviews. Sentiment is improving: 46.7% of reviews in the last three months were positive, compared with 23.8% in the three months before that.

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