Customereye

Steamcommunity

Gaming & Esportswww.steamcommunity.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

52 reviews over 3,532 days (about 0.5 per month). Busiest month: 6% of reviews. Languages: en 83%, de 6%, fr 6%.

Overall Score

38/100
Short observation window (3532 days)
3.13 ★ average rating · 52 reviews
38/100 from 52 reviews over 1 months, limited confidence. trend not shown: window under six months.

Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026

Score

38.0

Industry average 59.0

21.0 below average

Rating

3.13

Industry average 4.16

1.03 below average

Reply rate

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Industry average 25.6%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#932of 1050 ranked in Gaming & Esports
Top 89% · Bottom Tier
#1 (best)#1050 (worst)
#930Peer
#931Peer
#932This company
#933Peer
#934Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

53% of reviews positive, 45% negative

53%
positive
  • Positive53%
  • Neutral2%
  • Negative45%

Sentiment Balance

Covering April 2020 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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