Customereye

Titan Wheel Accessories

Automotive & Mobility • United Statestitanwheelaccessories.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

64/100
−8.3 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#33of 265
Top 12% · Top Tier
#1 (best)#265 (worst)
#31Peer
#32Peer
#33This company
#34Peer
#35Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative24%

Sentiment Balance

Covering March 2020 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2020.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.4%
Product Quality
20.3%
Response Speed
18.2%
Loyalty
9.1%
Customer Support
8.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100
62/100
signal score
  • •Built from a negative-review share of 41.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
79.8%
4★
6.2%
3★
3.0%
2★
1.7%
1★
9.3%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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