Customereye

Neptune Auto Transport

Automotive & Mobility • United Statesneptuneautotransport.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 839 days (about 3.6 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 92%, unknown 7%, fr 1%.

Overall Score

50/100
4.30 ★ average rating · 100 reviews
50/100 from 100 reviews over 6 months, limited confidence. one month holds 53% of the reviews.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

50.2

Industry average 63.5

13.3 below average

Rating

4.30

Industry average 4.23

0.07 above average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2000of 2447 ranked in Automotive & Mobility
Top 82% · Bottom Tier
#1 (best)#2447 (worst)
#1998Peer
#1999Peer
#2000This company
#2001Peer
#2002Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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