Customereye

Big Car World

Automotive & Mobilitybigcarworld.co.uk

Review data last updated .

Based on public reviews and response behavior.

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103 reviews over 344 days (about 9.1 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

50/100
+38.9 vs. last month4.11 ★ average rating · 103 reviews
50/100 from 103 reviews over 12 months, moderate confidence.

Automotive & Mobility average: score 64.6, rating 4.31 stars, reply rate 38.5%, over 3,022 ranked companies · benchmark 25 Oct 2026

Score

50.0

Industry average 64.6

14.6 below average

Rating

4.11

Industry average 4.31

0.20 below average

Reply rate

—

Industry average 38.5%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2556of 3022 ranked in Automotive & Mobility
Top 85% · Bottom Tierup 794 from last month
#1 (best)#3022 (worst)
#2554Peer
#2555Peer
#2556This company
#2557Peer
#2558Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Onboarding
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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