Customereye

Ticketmaster

Entertainment & Events • United Kingdomticketmaster.com

Review data last updated .

Based on public reviews and response behavior.

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2,100 reviews.

Overall Score

29/100
−4.5 vs. last month2.49 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#427of 462
Top 92% · Bottom Tier
#1 (best)#462 (worst)
#425Peer
#426Peer
#427This company
#428Peer
#429Peer

20 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

34% of reviews positive, 65% negative

34%
positive
  • Positive34%
  • Neutral1%
  • Negative65%

Sentiment Balance

Covering August 2026 — 329 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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