Customereye

Ticketmaster

Entertainment & Events • United Statesticketmaster.ca

Review data last updated .

Based on public reviews and response behavior.

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2,678 reviews over 908 days (about 90 per month). Busiest month: 22% of reviews. Languages: en 81%, us 19%, fr 0%.

Overall Score

24/100
+1.3 vs. last month1.87 ★ average rating · 2,678 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#483of 498
Top 97% · Bottom Tier
#1 (best)#498 (worst)
#481Peer
#482Peer
#483This company
#484Peer
#485Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

22% of reviews positive, 76% negative

22%
positive
  • Positive22%
  • Neutral1%
  • Negative76%

Sentiment Balance

Covering August 2026 — 549 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 72% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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