Based on public reviews and response behavior.
200 reviews over 291 days (about 21 per month). Busiest month: 40% of reviews. Languages: en 100%.
Entertainment & Events average: score 59.7, rating 4.06 stars, reply rate 34.9%, over 991 ranked companies · benchmark 6 Oct 2026
Score
77.7
Industry average 59.7
18.0 above average
Rating
3.71
Industry average 4.06
0.35 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 991 ranked companies in Entertainment & Events (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.192 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.7 places the company in the top quarter of about 1,000 ranked Entertainment & Events companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
