Based on public reviews and response behavior.
1,600 reviews.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
59.9
Industry average 62.9
3.0 below average
Rating
2.59
Industry average 4.25
1.66 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering August 2026 — 143 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.329). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 26% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99