Customereye

The Vaults Group

Home Servicesthevaultsgroup.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 173 days (about 35 per month). Busiest month: 21% of reviews. Languages: en 97%, es 3%, ca 1%.

Overall Score

76/100
Short observation window (173 days)
−5.0 vs. last month4.87 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#35of 314
Top 11% · Top Tier
#1 (best)#314 (worst)
#33Peer
#34Peer
#35This company
#36Peer
#37Peer

25 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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