Based on public reviews and response behavior.
200 reviews over 384 days (about 16 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 47.0%, over 1,390 ranked companies · benchmark 1 Nov 2026
Score
77.4
Industry average 70.2
7.2 above average
Rating
4.96
Industry average 4.59
0.37 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 7% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,390 ranked companies in Home Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 119 mentions with a sentiment score of 89.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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