Customereye

TopGrass (UK) Ltd

Home Services • United Kingdomtopgrass.net

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,119 days (about 2.7 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

77/100
4.65 ★ average rating · 100 reviews
77/100 from 100 reviews over 10 months, moderate confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026

Score

77.3

Industry average 70.9

6.4 above average

Rating

4.65

Industry average 4.63

0.02 above average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#424of 1331 ranked in Home Services
Top 32% · Upper Half
#1 (best)#1331 (worst)
#422Peer
#423Peer
#424This company
#425Peer
#426Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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