Customereye

theretrokit.com

Apparel & Fashiontheretrokit.com

Review data last updated .

Based on public reviews and response behavior.

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128 reviews over 392 days (about 9.9 per month). Busiest month: 18% of reviews. Languages: en 97%, es 1%, it 1%.

Overall Score

48/100
+4.3 vs. last month3.67 ★ average rating · 128 reviews
48/100 from 128 reviews over 13 months, moderate confidence.

Apparel & Fashion average: score 56.7, rating 4.08 stars, reply rate 38.6%, over 594 ranked companies · benchmark 21 Sept 2026

Score

48.2

Industry average 56.7

8.5 below average

Rating

3.67

Industry average 4.08

0.41 below average

Reply rate

Industry average 38.6%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#449of 594 ranked in Apparel & Fashion
Top 76% · Bottom Tier
#1 (best)#594 (worst)
#447Peer
#448Peer
#449This company
#450Peer
#451Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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