Based on public reviews and response behavior.
100 reviews over 407 days (about 7.5 per month). Busiest month: 30% of reviews. Languages: en 93%, fr 4%, es 2%.
Apparel & Fashion average: score 61.9, rating 4.06 stars, reply rate 36.3%, over 2,808 ranked companies · benchmark 2 Nov 2026
Score
50.2
Industry average 61.9
11.7 below average
Rating
3.06
Industry average 4.06
1.00 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 49% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,808 ranked companies in Apparel & Fashion (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.389 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.2 sits in the bottom quarter of about 2,800 ranked Apparel & Fashion companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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