Software & Web Services • United Statestheranest.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 578 days (about 5.3 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 91%, unknown 9%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
75.0
Industry average 60.8
14.2 above average
Rating
3.79
Industry average 4.09
0.30 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 32% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 75.0 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99
