Based on public reviews and response behavior.
200 reviews over 65 days (about 94 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%, es 1%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
74.9
Industry average 60.8
14.1 above average
Rating
4.83
Industry average 4.09
0.74 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 11% negative
Covering October 2026 — 118 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.9 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 96% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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