Based on public reviews and response behavior.
100 reviews over 652 days (about 4.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.07 stars, reply rate 35.6%, over 2,155 ranked companies · benchmark 7 Oct 2026
Score
74.7
Industry average 59.5
15.2 above average
Rating
4.77
Industry average 4.07
0.70 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,155 ranked companies in Software & Web Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.7 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 91.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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