Customereye

Ukrainiancharm

Software & Web Servicesukrainiancharm.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 67 days (about 45 per month). Busiest month: 41% of reviews. Languages: en 80%, unknown 14%, da 1%.

Overall Score

56/100
Short observation window (67 days)
−2.1 vs. last month3.81 ★ average rating · 100 reviews
56/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

56.4

Industry average 60.8

4.4 below average

Rating

3.81

Industry average 4.09

0.28 below average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1378of 2242 ranked in Software & Web Services
Top 61% · Mid Packdown 6 from last month
#1 (best)#2242 (worst)
#1376Peer
#1377Peer
#1378This company
#1379Peer
#1380Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

46% of reviews positive, 47% negative

46%
positive
  • Positive46%
  • Neutral7%
  • Negative47%

Sentiment Balance

Covering August 2026 — 22 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 55% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Pricing
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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