Customereye

The Post-Mortem Live

Entertainment & Events • United Kingdomthepostmortemlive.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 274 days (about 67 per month). Busiest month: 50% of reviews — one month dominates this sample.

Overall Score

53/100
+2.3 vs. last month4.18 ★ average rating · 600 reviews
53/100 from 600 reviews over 6 months, high confidence. one month holds 50% of the reviews.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026

Score

52.6

Industry average 60.5

7.9 below average

Rating

4.18

Industry average 4.10

0.08 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#766of 1098 ranked in Entertainment & Events
Top 70% · Mid Packup 12 from last month
#1 (best)#1098 (worst)
#764Peer
#765Peer
#766This company
#767Peer
#768Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 86% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Pricing
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Communication
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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