Istockphoto

Entertainment & Eventswww.istockphoto.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

19/100

+4.7 vs. last month1.09 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#321of 322

Top 100% · Bottom Tier

#1 (best)#322 (worst)

#318Peer

#319Peer

#320Peer

#321This company

#322Peer

Overall Customer Sentiment

Below Average

19% of reviews positive, 80% negative

19%

positive

Positive19%
Neutral1%
Negative80%

Sentiment Balance

Covering September 2024 — 21 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 91% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

26.4%

Customer Support

19.1%

Communication

14.3%

Loyalty

11.4%

Product Quality

7.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 26.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH98/100

98/100

signal score

•Built from a negative-review share of 77.7% across this company's analyzed reviews.
•51 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.1avg rating

5★

1.5%

4★

0.5%

3★

0.5%

2★

1.0%

1★

96.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 1.4% in the three months before that.

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