Customereye

The Mattress Recycling People

Waste Managementthemattressrecyclingpeople.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,437 days (about 2.1 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

33/100
2.62 ★ average rating · 100 reviews
33/100 from 100 reviews over 13 months, moderate confidence.

Waste Management average: score 67.1, rating 4.48 stars, reply rate 47.4%, over 99 ranked companies · benchmark 17 Oct 2026

Score

33.0

Industry average 67.1

34.1 below average

Rating

2.62

Industry average 4.48

1.86 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Waste Management companies

#94of 99 ranked in Waste Management
Top 95% · Bottom Tier
#1 (best)#99 (worst)
#92Peer
#93Peer
#94This company
#95Peer
#96Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 55% negative

45%
positive
  • Positive45%
  • Neutral0%
  • Negative55%

Sentiment Balance

Covering December 2025 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Pricing
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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