Professional Certification & Skillsthemasteryinstitute.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 411 days (about 7.4 per month). Busiest month: 21% of reviews. Languages: en 99%, es 1%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026
Score
70.8
Industry average 70.7
0.1 above average
Rating
4.50
Industry average 4.57
0.07 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering July 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 29 mentions with a sentiment score of 85.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.