Customereye

Management and Strategy Institute

Professional Certification & Skills • United Statesmsicertified.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 323 days (about 57 per month). Busiest month: 13% of reviews.

Overall Score

52/100
4.84 ★ average rating · 600 reviews
52/100 from 600 reviews over 12 months, high confidence.

Professional Certification & Skills average: score 68.8, rating 4.61 stars, reply rate 42.2%, over 1,281 ranked companies · benchmark 14 Oct 2026

Score

51.7

Industry average 68.8

17.1 below average

Rating

4.84

Industry average 4.61

0.23 above average

Reply rate

—

Industry average 42.2%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#1169of 1281 ranked in Professional Certification & Skills
Top 91% · Bottom Tierup 6 from last month
#1 (best)#1281 (worst)
#1167Peer
#1168Peer
#1169This company
#1170Peer
#1171Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2024 — 52 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Professional Certification & Skills