Customereye

National Academy of Sports Medicine

Professional Certification & Skillsnasm.org

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

187 reviews over 90 days (about 63 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (90 days)
+3.9 vs. last month4.42 ★ average rating · 187 reviews
71/100 from 187 reviews over 4 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026

Score

70.8

Industry average 70.7

0.1 above average

Rating

4.42

Industry average 4.57

0.15 below average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#713of 1318 ranked in Professional Certification & Skills
Top 54% · Mid Packup 139 from last month
#1 (best)#1318 (worst)
#711Peer
#712Peer
#713This company
#714Peer
#715Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 36 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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