Based on public reviews and response behavior.
185 reviews over 354 days (about 16 per month). Busiest month: 20% of reviews. Languages: en 100%, fr 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026
Score
69.4
Industry average 64.8
4.6 above average
Rating
4.93
Industry average 4.32
0.61 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
97% of reviews positive, 2% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 185 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 117 mentions with a sentiment score of 94.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.93 stars is 0.7 above the General Retail & Marketplaces average of 4.2. Show the rating where prospects decide: product pages, checkout, e-mail footers.
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