Based on public reviews and response behavior.
151 reviews over 336 days (about 14 per month). Busiest month: 12% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026
Score
69.3
Industry average 64.8
4.5 above average
Rating
4.19
Industry average 4.32
0.13 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 21% negative and 7% neutral.
Share of theme mentions
Themes extracted from 151 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 90 mentions with a sentiment score of 85.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
