Customereye

The Granite House

Home & Livingthegranitehouse.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,195 days (about 2.5 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

78/100
4.98 ★ average rating · 100 reviews
78/100 from 100 reviews over 19 months, moderate confidence.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026

Score

77.9

Industry average 66.5

11.4 above average

Rating

4.98

Industry average 4.45

0.53 above average

Reply rate

—

Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#850of 4081 ranked in Home & Living
Top 21% · Top Tierdown 25 from last month
#1 (best)#4081 (worst)
#848Peer
#849Peer
#850This company
#851Peer
#852Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living