Customereye

Quickcrop

Home & Living • United Kingdomquickcrop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−60.0 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#514of 675
Top 76% · Bottom Tier
#1 (best)#675 (worst)
#512Peer
#513Peer
#514This company
#515Peer
#516Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Response Speed
17.8%
Product Quality
16.2%
Customer Support
13.4%
Loyalty
9.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
64.7%
4
15.7%
3
5.5%
2
5.0%
1
9.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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