Based on public reviews and response behavior.
997 reviews over 66 days (about 460 per month). Busiest month: 43% of reviews. Languages: en 92%, de 4%, unknown 3%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
64.8
Industry average 66.5
1.7 below average
Rating
4.01
Industry average 4.38
0.37 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering July 2026 — 301 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 35% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 997 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 461 mentions with a sentiment score of 73.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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