The Black Farmer

Food & Beverage • United Kingdomtheblackfarmer.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+16.7 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#338of 551

Top 61% · Mid Pack

#1 (best)#551 (worst)

#336Peer

#337Peer

#338This company

#339Peer

#340Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.4%

Product Quality

23.7%

Loyalty

15.1%

Customer Support

10.2%

Response Speed

7.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.7%

4★

7.2%

3★

7.0%

2★

3.7%

1★

4.5%

Based on 600 analyzed reviews. Sentiment is slipping: 44.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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