Customereye

BB Company

Beauty & Wellness • United Statesthebbco.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

959 reviews over 1,919 days (about 15 per month). Busiest month: 7% of reviews. Languages: en 99%, fr 1%, unknown 0%.

Overall Score

67/100
+7.0 vs. last month4.38 ★ average rating · 959 reviews
67/100 from 959 reviews over 55 months, high confidence.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

67.1

Industry average 65.4

1.7 above average

Rating

4.38

Industry average 4.28

0.10 above average

Reply rate

—

Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#888of 1840 ranked in Beauty & Wellness
Top 48% · Upper Halfdown 22 from last month
#1 (best)#1840 (worst)
#886Peer
#887Peer
#888This company
#889Peer
#890Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Pricing
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Beauty & Wellness