Customereye

The Adventure Challenge

Gaming & Esports • United Statestheadventurechallenge.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+15.7 vs. last month3.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#59of 259
Top 23% · Top Tier
#1 (best)#259 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Category Leader

62% of reviews positive, 35% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering September 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.7%
Customer Support
14.8%
Product Quality
10.7%
Loyalty
10.4%
Communication
10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 33.3% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
45.3%
4
7.3%
3
8.5%
2
8.2%
1
30.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 71.4% of reviews in the last three months were positive, compared with 74.1% in the three months before that.

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