Customereye

TestStripBuyers

Pharmacy & Online Medicine • United Statesteststripbuyers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
4.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#150of 189
Top 79% · Bottom Tier
#1 (best)#189 (worst)
#148Peer
#149Peer
#150This company
#151Peer
#152Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 30% negative

67%
positive
  • Positive67%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering February 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
20.2%
Loyalty
14.7%
Product Quality
13.5%
Pricing
11.9%
Customer Support
11.6%

Most feedback concerns Response Speed.

The most common complaint theme is Value For Money, making up 0.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 46.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
73.3%
4
7.3%
3
4.7%
2
4.0%
1
10.7%

Based on 600 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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