Based on public reviews and response behavior.
188 reviews over 275 days (about 21 per month). Busiest month: 35% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
47.9
Industry average 60.6
12.7 below average
Rating
2.70
Industry average 4.28
1.58 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 57% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 188 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.137 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.9 sits in the bottom quarter of about 550 ranked Pharmacy & Online Medicine companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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