Customereye

GoodRx

Pharmacy & Online Medicine • United Statesgoodrx.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

633 reviews over 124 days (about 155 per month). Busiest month: 31% of reviews. Languages: en 99%, unknown 1%, ro 0%.

Overall Score

48/100
Short observation window (124 days)
−8.2 vs. last month4.42 ★ average rating · 633 reviews
48/100 from 633 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026

Score

48.1

Industry average 60.5

12.4 below average

Rating

4.42

Industry average 4.27

0.15 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#571of 672 ranked in Pharmacy & Online Medicine
Top 85% · Bottom Tierup 21 from last month
#1 (best)#672 (worst)
#569Peer
#570Peer
#571This company
#572Peer
#573Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Pricing
Hidden
Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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