Customereye

tapin.gg

Gaming & Esports • United Statestapin.gg

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 55 days (about 55 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.

Overall Score

58/100
Short observation window (55 days)
+0.8 vs. last month4.74 ★ average rating · 100 reviews
58/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026

Score

58.1

Industry average 57.8

0.3 above average

Rating

4.74

Industry average 4.00

0.74 above average

Reply rate

—

Industry average 26.4%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#630of 1210 ranked in Gaming & Esports
Top 52% · Mid Packdown 2 from last month
#1 (best)#1210 (worst)
#628Peer
#629Peer
#630This company
#631Peer
#632Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering August 2026 — 31 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 7% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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