tapin.gg

Gaming & Esports • United Statestapin.gg

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−22.7 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#92of 259

Top 36% · Upper Half

#1 (best)#259 (worst)

#90Peer

#91Peer

#92This company

#93Peer

#94Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral2%
Negative13%

Sentiment Balance

Covering September 2024 — 26 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Product Quality

24.8%

Loyalty

23.2%

Pricing

6.8%

Onboarding

5.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.7%

4★

0.2%

3★

0.2%

2★

1.2%

1★

4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 73.4% of reviews in the last three months were positive, compared with 91.2% in the three months before that.

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