HRKGame

Gaming & Esports • Estoniahrkgame.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−15.0 vs. last month3.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#237of 259

Top 92% · Bottom Tier

#1 (best)#259 (worst)

#235Peer

#236Peer

#237This company

#238Peer

#239Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 41% negative

57%

positive

Positive57%
Neutral2%
Negative41%

Sentiment Balance

Covering September 2024 — 20 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 45% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

18.3%

Pricing

14.0%

Customer Support

12.2%

Delivery Shipping

11.9%

Problem Resolution

11.8%

Most feedback concerns Response Speed.

The most common complaint theme is Pricing, making up 14.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 47.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

57.7%

4★

12.7%

3★

3.3%

2★

3.3%

1★

23.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 63.0% of reviews in the last three months were positive, compared with 58.7% in the three months before that.

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