Based on public reviews and response behavior.
200 reviews over 144 days (about 42 per month). Busiest month: 28% of reviews. Languages: en 99%, hi 1%, pl 1%.
Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026
Score
58.2
Industry average 62.0
3.8 below average
Rating
3.72
Industry average 4.24
0.52 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering September 2026 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,792 ranked companies in Food & Beverage (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.274 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 82% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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